1. Introduction
Digital Rise IT Solution respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you.
2. Information We Collect
We may collect information that you provide directly when you contact us, request a quotation, submit a project enquiry or use our services.
- Name, email address, telephone number and company details.
- Project requirements, messages, documents and feedback.
- Billing and transaction-related information where applicable.
- Technical information such as IP address, browser type, device type and pages visited.
3. How We Use Your Information
We use personal information only for legitimate business and service purposes, including:
- Responding to enquiries and preparing proposals.
- Providing, managing and supporting contracted services.
- Communicating about projects, payments and support requests.
- Improving our website, services, security and customer experience.
- Meeting legal, accounting and regulatory requirements.
4. Cookies and Analytics
Our website may use cookies and analytics technologies to understand website usage, remember preferences and improve performance. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.
5. Sharing of Information
We do not sell or rent personal information. We may share limited information with trusted service providers that help us operate our business, such as hosting, email, analytics, payment or project-management providers. These providers may use information only to perform the services requested from them.
6. Data Security
We use reasonable administrative, technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure or loss. No online system is completely secure, and therefore absolute security cannot be guaranteed.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes and meet legal obligations. Information that is no longer required may be securely deleted or anonymized.
8. Your Rights and Choices
Depending on applicable law, you may request access to, correction of or deletion of your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.
9. Third-Party Links
Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Digital Rise IT Solution is not responsible for their content or data-handling practices.
10. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that appropriate action can be taken.
11. Policy Updates
We may update this Privacy Policy when our practices, technology or legal obligations change. The latest version will be published on this page with its effective date.
12. Contact Us
For questions, privacy requests or concerns about this policy, contact Digital Rise IT Solution using the email address, telephone number or contact form available on this website.